Account Deletion

Delete in the app

Go to Profile, then Account Settings, then Delete Account. You will be asked to confirm. Deletion is processed within 30 days.

Delete by email

Email privacy@optimalsession.com from the address registered to your account with the subject 'Account Deletion Request'. Include your full name and email. We will confirm receipt within 2 business days.

What is deleted

• Your account and profile information
• Wellness, RPE, and biometric reports
• Injury reports
• Performance test records
• Session participation and squad records
• Push notification tokens
• Any outstanding fines or fine history

What is retained

Billing and transaction records are retained for 7 years as required by Spanish law (Ley General Tributaria). Anonymised, aggregated analytics data with no link to your identity may also be retained.

Timeline

Active data is deleted within 30 days of a confirmed request. Billing records are retained for the legally required period. You will receive an email confirmation when deletion is complete.