Privacy Policy

Last Updated: November 29, 2024

1. Introduction

Welcome to OptimalSession ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wellness and performance tracking platform (the "Service").

We comply with the General Data Protection Regulation (GDPR) and Apple's App Store Review Guidelines regarding data privacy and user rights.

2. Data We Collect

We collect the following types of information:

  • Account Information: Name, email address, and password (encrypted).
  • Wellness Data: Self-reported metrics including sleep quality/duration, fatigue levels, muscle soreness, stress levels, and mood.
  • Performance Data: Rate of Perceived Exertion (RPE) scores and training session details.
  • Usage Data: Information about how you interact with our Service, such as feature usage and session frequency.

3. How We Use Your Data

We use your data for the following specific purposes:

  • To provide the Service: Tracking wellness trends and calculating training loads.
  • To generate insights: Helping coaches and players understand performance and injury risks (e.g., Acute:Chronic Workload Ratio).
  • To ensure accountability: Automating compliance checks for team reporting requirements.
  • To improve our Service: Analyzing usage patterns to enhance user experience.

We do NOT sell your personal data to third parties.

4. Data Storage and Security

Your data is stored securely on servers located within the European Union (or compliant jurisdictions). We implement industry-standard security measures, including encryption in transit (TLS) and at rest, to protect your data.

5. Your Rights (GDPR)

Under the GDPR, you have the following rights:

  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You can correct inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your account and associated data.
  • Right to Restriction: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request your data in a structured, commonly used format.

To exercise these rights, please contact us at privacy@optimalsession.com.

6. Account Deletion (Apple Requirement)

In compliance with Apple's App Store Review Guidelines, you may request the deletion of your account and all associated data at any time. You can initiate this process within the app settings or by contacting support. Upon deletion, your data will be permanently removed from our active databases within 30 days.

7. Children's Privacy

Our Service is intended for use by sports teams. If you are under the age of 16, you must have parental consent to use this Service. We do not knowingly collect personal data from children under 13 without verifiable parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: support@optimalsession.com